mellowwcorePrivacy Policy
Information handled with a clear purpose.
Who we are
This policy applies to Mellowwcore at mellowwcore.shop, operated by mellowwcore, 74 Rue De La Fraternite, 60290 Laigneville, France. For privacy questions and requests, contact [email protected].
Information you provide
When you shop or contact us, the information you provide may include your name, email, telephone number, shipping and billing addresses, company name, purchase details, and the content of customer service communications. Payment-related information may be processed as necessary to handle an authorized payment.
How information is used
We use information as applicable to respond to your requests, administer purchases and payments, fulfill and deliver orders, manage returns and refunds, maintain appropriate business records, prevent misuse and comply with legal obligations. Depending on the activity, processing may be necessary for a contract, a legal obligation, our legitimate interests in operating the shop, or consent where required.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by law or to address fraud and protect legal rights.
International processing
We are based in France and serve customers in the United States. Information may be handled in countries connected with the services you request. Where required, appropriate legal mechanisms must apply to transfers of personal information.
Retention & your choices
Information is kept as needed for the relevant purposes and applicable legal requirements. You may contact us to request access, correction or deletion of your information, or to exercise other privacy rights available under applicable law. Certain records may need to be retained to meet legal obligations. You may also contact the relevant data protection authority, including the CNIL in France.
Browser storage
The shop uses browser local storage to remember your shopping bag, including product identifiers, selected finish and quantity. See our Cookie Policy for details.
Changes & contact
We may update this policy to reflect changes in our practices or applicable requirements. The current version is available on this page. Contact [email protected] with any questions.
Contact: [email protected]